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Frequently Asked Questions

How do I book an appointment?

You can book an appointment by phoning us. Due to the nature of some larger dogs needing longer apointments we are unable at this point to offer online booking as we beleive in making sure your dog gets the best level of care whilst with us, so we will be able to best advise the a day where we will have the most time to take care of your dog properly.

What happens if I need to cancel an appointment?

You can cancel you appointment without charge up to 24 hours before the appointment. If you do not make your appoitment or cancel less than 24 hours before your appointment you will be charged a cancellation fee based on your original apointment fee.

Are you able to express my dogs anal glands?

Unfortunately we are not. Whilst it used to be common practice for groomers to be able to perform this service, we recommend that if you dog has any health problems you seek the medical services of a vet.